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Price Match Policy

130% Best Price Guarantee plus 60 Day Price Protection!

Joes Koi and Legendary Sale are committed to providing customers the lowest prices possible on thousands of quality products from today's leadng manufacturers

We proudly offer a 130% Best Price Guarantee on most products in our massive inventory.  If you find a lower advertised price on a competitor website for an identical product covered by our price match policy, simply purchase the product safely and securely via our website.  Enter the words "Price Match Request" in the comments field at checkout along with the exact URL of the competitor website advertising a lower price.  Once your price match request is verified, we will gladly issue a store credit equal to 130% of the price difference.  This store credit can be applied towards a future online purchase from Joes Koi or any Legendary Sale website.  See example below: 

Competitor advertised price for product A:
$900 + $50 shipping = $950 total price

Legendary Sale advertised price for product A:
$1,000 with free shipping = $1,000 total price

Total price difference: $50 more at Legendary Sale

Result: $65 store credit issued to customer (130% of actual price difference). 

We proudly offer free shipping on many of our best-selling products while many of our competitors do not. Our price match policy refers to the total delivered price of a product. If a competitor website advertises a lower price for an identical product but also charges an additonal shipping cost at checkout, this cost will be added when verifying your price match request. See example below:

Price Match Request Example #2
Competitor advertised price for product B:
$300 + $50 shipping = $350 total price

Legendary Sale advertised price for product B:
$320 with free shipping = $320 total price

Total price difference: $30 less at Legendary Sale

Result: Total price is already lower at Legendary Sale so no price match is required.

We also offer 60 Day Price Protection Policy on most items. If you find a lower advertised price for a product covered by our price match policy, simply contact us within 60 calendar days after original date of purchase. Once your request is verified, we will issue a store credit equal to 100% of price difference. In order to qualify for price protection, product must meet the following criteria:

  • Product must be in stock and available for immediate shipment from competitor
  • Advertised price must be from an authorized USA retailer (online or offline)
  • Matched price cannot be below our cost

Store credit issued for price match requests and price protection requests will be provided in form of electronic coupon code, which will be provided to customer via email. These coupon codes can be redeemed towards future online purchases made within 90 days from original issue date. Any coupon codes not redeemed within 90 days are automatically void, hold no monetary value, and cannot be extended nor redeemed towards future purchases. Coupon codes are not transferrable and can be used by authorized party only. 

Our price match and price protection policies apply to advertised prices for identical products appearing on authorized retailer websites, current published print ads, and formal written quotes only. Price match policy and price protection policies do not apply to pond liner, pond liner underlayment, special order products. In addition, these policies do not apply to used or refurbished products, items sold by private parties (non-authorized dealers), closeout specials, discontinued items, "call for price" discount offers, advertisements appearing on onine forums, bulletin boards, and social networks, products sold via online auction sites, including Amazon and eBay. We will not engage in bidding wars with our competitors.

If you have any questions regarding our price match policy, please contact us before making a purchase.

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